Information Technology Center

Information Technology Center

The IT Center of the University of the Visual and Performing Arts was established as an independent center in 2010. The University IT Center serves as a critical hub for all technological endeavors within the university, providing support, resources, and expertise to students, faculty, and staff. The primary purpose of the University IT Center is to facilitate and enhance the academic and administrative activities of the university through the strategic use of technology. It acts as a centralized entity responsible for managing, maintaining, and improving various IT services, ensuring seamless communication, connectivity, and access to information.

Following are the other services offered by the IT Center to the University.

• The IT Center is responsible for managing the university’s data center, which includes maintaining and operating the network infrastructure. This involves monitoring the network for performance and security, troubleshooting issues, and ensuring the smooth functioning of the data center.
• The IT Center offers a Learning Management System (LMS) to facilitate online learning for both teaching staff and students. The LMS provides a platform for course materials, assignments, quizzes, discussions, and other resources to be shared and accessed digitally.
• The IT Center takes care of updating and maintaining the university’s main website. This includes managing the content, ensuring the website’s functionality, and implementing any necessary updates or enhancements.
• The IT Center facilitates Zoom/Microsoft Teams, a video conferencing platform, for virtual meetings, webinars, and remote collaboration within the university. Additionally, they provide Eduroam services, a secure worldwide network access service for students, researchers, and staff, allowing them to connect to the internet at any participating institution.
• The IT Center manages the Academic Management and Administration infrastructure, which includes systems like Enterprise Management System (EMS). These systems are used for various academic purposes, such as student enrollment, course registration, grade management, and administrative tasks related to the university’s academic operations.
• The IT Center is responsible for managing the internet and email facilities provided to both staff and students. This involves ensuring reliable connectivity, troubleshooting connectivity issues, and managing email accounts and services.
• The IT Center offers on-premises cloud services based on VMWare infrastructure. They manage and maintain the servers and virtualization environment, enabling the university to leverage cloud computing capabilities while maintaining control over their infrastructure and data.
• The IT Center manages the Microsoft Azure and Office 365 cloud services for both staff and students. This includes provisioning user accounts, ensuring security and access control, and providing support for utilizing these services effectively.
• The IT Center is responsible for managing and maintaining both Microsoft and Linux servers across the university. This involves server setup, configuration, security, monitoring, and ensuring their optimal performance and availability.
• The IT Center manages the wired and wireless network infrastructure of the university. This includes managing and configuring network devices like firewalls, switches, and access points. They ensure a secure and reliable network environment, catering to the needs of both staff and students.
• The IT Center oversees the central antivirus management system for all users, including students and staff. They ensure the installation and regular updates of antivirus software on all university-owned devices, providing protection against malware and other security threats.
• The IT Center collaborates and coordinates with Lanka Education and Research Network (LEARN), which is a national research and education network in Sri Lanka. This partnership allows the university to access and utilize LEARN’s resources, services, and connectivity for research and academic purposes